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Thomas-Kilmann Conflict Mode Instrument (TKI)

The Thomas-Kilmann Conflict Mode Instrument (TKI) is the world’s best-selling instrument for understanding how different conflict-handling modes or styles affect personal and group dynamics and for learning how to select the most appropriate style for a given situation. The TKI has been used successfully by businesses, educators, and organizational development professionals for over 25 years.

Available to Level A Qualified Canadians Only

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Thomas-Kilmann Conflict Mode Self-Scorable


The Thomas-Kilmann Conflict Mode Instrument (TKI™) is the number-one best-selling instrument for conflict management. This easy-to-use, self-scorable assessment, complete with...

  • SKU: 4813-10

Introduction to Conflict Management


Take the next step in understanding your TKI scores and improving conflict-handling effectiveness. This booklet, designed to accompany the Thomas-Kilmann...

  • SKU: 4816-10

Introduction to Conflict and Teams


Enhance team effectiveness using the TKI. Many organizations successfully use the TKI for conflict management in team settings. This new...

  • SKU: 4818-10

Managing Conflict Using the TKI® Assessment


Deliver consistent, high-quality conflict management training with this ready-to-deploy TKI workshop.   Conflict occurs wherever people’s concerns appear incompatible, making...

  • SKU: 4350-FD

What’s My Mode? Game


By using this fun game that will have your workshop participants in various role-play scenarios as "contestant” and "player.” After...

  • SKU: 4800EF2

Group Conflict Mode Score


"How does my team manage conflict?” If you’ve heard that question before, consider adding this easy-to-facilitate activity to your TKI...

  • SKU: 4800EF3

Rapid-Fire Response


What does a "competing” response to a given situation sound like? This quick-thinking and lively activity allows your participants to...

  • SKU: 4800EF4

Sharing Conflict Insights


Looking for a simple but powerful activity to conduct or summarize your conflict-handling workshop?Use this tried and true activity to...

  • SKU: 4800EF1