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Using Type to Navigate Conflict - Toronto, Aug 16, 2019

Using Type to Navigate Conflict - Toronto, Aug 16, 2019


Presenter to be announced.

At work, people don’t always get along. This can lead to diminished engagement and poor productivity from unsatisfied teams. Help prevent these outcomes and create harmony in the workplace by utilizing type to help team members get along. 

This MBTI® Master Class will focus on how our individual personality impacts how we perceive, react to, and handle conflict at work. Participants will learn how to help individuals, teams and leaders recognize their own conflict handling style, how they differ from others in this regard, and most importantly, how to react to conflict more effectively using the tools of type.


  • Explore the various sources of conflict for different types

  • Examine conflict styles, and how different types respond to conflict

  • Understand how Step II™ facets relate to conflict management for individuals and teams
  • Discover various type-sensitive strategies for dealing with conflict

  • Discuss and experience techniques for utilizing type knowledge in conflict situations


Save $100 if you register by June 21, 2019*.

Early Registration: $425 available 8 weeks before the workshop's start date.

Regular Price: $525

Register two people from your organization to attend the same Master Class and the second person is 1/2 off the regular price*. 

For more information contact or phone 1-800-661-5158.

*Does not include MBTI Optimizing Team Performance Program. 

Please note that if this workshop does not have enough participants registered three weeks before it runs, it may be cancelled.

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