Save time with this comprehensive presentation on the TKI program.

This training resource provides a comprehensive framework for effectively and engagingly presenting the tools and techniques for successfully managing conflict. It can be used by group facilitators at all levels, from new team leaders to experienced trainers and facilitators. The guide presents three different workshop formats-a two-hour, four-hour, and full-day format-and offers tips for customizing the workshop for your audience. The Conflict Workshop Facilitator's Guide contains all the materials necessary to fully explore the benefits of understanding conflict and using the appropriate "mode" to achieve positive outcomes for all involved. This binder has been updated to include a new look and a PowerPoint^®  USB featuring all reproducible master overheads.