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Leader Problem Solving

Leader Problem Solving

SKU: 6155EF

Challenge individuals to go beyond traditional problem-solving models by looking at problems differently. Using MBTI® type concepts as a guiding framework help leaders to view problems as outcomes of a system of interactions and expectations and then show them how to improve the system—and solve problems—through leadership excellence.

The Leader Problem Solving workshop is designed to present leaders with a comprehensive approach to problem solving based on the principles of psychological type. The exercises allow participants to select a complex problem from their own leadership context for use as a practical learning tool to illustrate the model presented. Leaders will focus on improving their skills in each stage of the leadership model including setting up the problem, listening for differences and maximizing perceptions, recognizing biases, reframing problems as part of a system, and managing the problem. Throughout the workshop, participants will explore the role of psychological type in perceptions of the nature of problems and how to go about addressing them.


When participants have completed this workshop, they should be able to:

  • Clearly identify key processes that promote productive problem solving
  • Understand that a more comprehensive problem-solving model requires both rational and non-rational processes for analyzing and selecting solutions
  • See how psychological type plays into the contributions and potential barriers involved in leading groups through problem solving
  • Develop strategies to help identify information selection tendencies among the types and promote information that is often ignored
  • Identify biases and attain increased freedom from their influence
  • See problem solving as a process of managing problems by maximizing the various perspectives of group members within a systems framework
  • Understand the role of leaders in creating an effective problem-solving setting

Time frame:

This workshop is designed as a full-day session (8 hours) and includes a one hour lunch break. However, as with all of the workshops in this series, you are encouraged to customize the workshop to suit your needs. If time is a concern, you can easily shorten the learning modules or present the workshop in two half-day sessions.
Facilitator’s Note: Participants should take the MBTI assessment and verify their 4-letter type prior to attending this session. The purpose of the workshop is not to interpret individual MBTI results or to coach individuals through the best-fit type process.

Materials included:

  • Training objectives and workshop overview
  • Workshop agenda vFacilitator script and tips
  • Activity instructions (6 activities)
  • Handouts
  • PowerPoint® slides
  • Evaluation Form

By Roger R. Pearman