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Customer Service AP

CUSTOMER SERVICE TEST - EVALUATE CANDIDATES

The Customer Service AP evaluates the applicant in terms of: customer service strengths, potential strengths, and areas that need development. Validity scales identify applicants who have an unusually positive or unusually negative style of self-presentation—and the scores of those applicants are automatically adjusted. In addition, the report includes recommendations for training and motivation.

The Customer Service Aptitude Profile Employers' Guide is now available as a FREE download [PDF] from our Knowledge Centre.

ONLINE REPORTS
Customer Service AP Report 20 credits each CareerID.com >


Contact us for pricing and consultation (info@psychometrics.com or 1-800-661-5158).

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